Fichtner Water & Transportation

References - project support measures

Staff training programme for kabale water supply and sanitation systems / Uganda
Instructing operation of mobile pump
Instructing operation of mobile pump
DESCPRIPTION OF PROJECT
The National Water and Sewerage Corporation demanded an optimisation of the systems' management and operation tools especially with regard to reducing the unaccounted for water in the system.

The Consultant prepared and implemented a training programme for NWSC staff including mainly the modules operation and maintenance, commercial and financial training, incl. GIS as a basis for MIS (management inform. system) and customer care training, public health education, public awareness building and management and organisation training.

The training contained both theoretical and practical sessions, with emphasis on the latter. The on-job nature of the training allowed to identify readily any shortcomings or defects in the works.
PROJECT COMPONENTS AND
TECHNICAL DATA
Training Modules:
  • Accounting
  • Customer care
  • GIS and MIS
  • Management
  • Operation and maintenance of the water supply and sanitation facilities

BRIEF DESCRIPTION
Training in management, operation and maintenance of the water supply and sanitation facilities of a town of some 50,000 inh.
CLIENT
National Water and Sewerage Corporation (NWSC), Kampala
FINANCING
KfW Entwicklungsbank
SCOPE OF SERVICES
  • Leak detection
  • Maintenance
  • Training
  • Technical assistance
  • Institutional strengthening
  • Operations planning
  • Awareness building
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